We are here to help

• For Bulgarian citizens – an ID card
• For foreign citizens with temporary or permanent residence in Bulgaria – national passport + permanent or temporary residence document
• For foreign citizens (tourists, etc)  – national passport

Service is available during our office working hours, which are as follows:
All offices in Sofia, Varna and Burgas are open every day from 10.00 to 22.00;
Plovdiv: Monday to Friday from 08.30 to 20.00
Saturday to Sunday from 09.30 to 20.00.

EUR, RUB, USD, SEK, NOK, DKK, AUD, CAD, GBP, CHF, CZK, TRY, JPY, PLN, ZAR, THB, RON, NZD, HUF, HKD, CNH, BGN, SGD,

From 5 mins up to one working day, depending on how you transfer the funds to us. Transfer in our internal system takes no more than 5 minutes.

There are no limits. Additional documents of origin of the assets may be requested for amounts exceeding EUR 32,000.

An EU ID card, EU passport, foreign non- EU passport with a valid visa or other document verifying permission to enter/live in the EU.

Transactions are executed every working day from 09.00 to 19.00. (Depending on the bank clearing time and the bank, money could reach the client’s account on the next business day.)

If the transfer is from a bank to a bank, we use close to mid-market rates, as our competitors do. When your transfer involves cash, whether you send or receive, a different rate is used. That rate is the best in the country. Guaranteed.

Approximately 5 minutes

An EU ID card, EU passport, abroad EU passport with a valid visa or other document verifying permission to enter/live in the EU. With larger sums, we might ask for additional documentation (e.g. origin of assets).