We are glad to answer all your questions personally in one of our offices, but if you prefer to have your questions answered online, please browse through some of the frequent topics.
Note: the identity document should be an original with a valid date. Foreign identity documents must be translated and notarised.
An EU ID card, EU passport, abroad EU passport with a valid visa or other document verifying permission to enter/live in the EU. With larger sums, we might ask for additional documentation (e.g. origin of assets).
Approximately 5 minutes
If the transfer is from a bank to a bank, we use close to mid-market rates, as our competitors do. When your transfer involves cash, whether you send or receive, a different rate is used. That rate is the best in the country. Guaranteed.
Transactions are executed every working day from 09.00 to 19.00. (Depending on the bank clearing time and the bank, money could reach the client’s account on the next business day.)
An EU ID card, EU passport, foreign non- EU passport with a valid visa or other document verifying permission to enter/live in the EU.
There are no limits. Additional documents of origin of the assets may be requested for amounts exceeding EUR 32,000.
From 5 mins up to one working day, depending on how you transfer the funds to us. Transfer in our internal system takes no more than 5 minutes.
EUR, RUB, USD, SEK, NOK, DKK, AUD, CAD, GBP, CHF, CZK, TRY, JPY, PLN, ZAR, THB, RON, NZD, HUF, HKD, CNH, BGN, SGD
Service is available during our office working hours, which are as follows:
All offices in Sofia, Varna and Burgas are open every day from 10.00 to 22.00;
Plovdiv: Monday to Friday from 08.30 to 20.00
Saturday to Sunday from 09.30 to 20.00.