We are here to help

We are glad to answer all your questions personally in one of our offices, but if you prefer to have your questions answered online, please browse through some of the frequent topics.

SWIFT owns and administers the BIC system. The BIC is the same as the bank’s SWIFT address.

From your current bank.

Banks in the USA, New Zealand, Australia, Hong Kong, Singapore and the UK do not require an IBAN or a SWIFT/BIC Code. The USA requires an ABA number, New Zealand and Australia require a BSB number, Hong Kong and Singapore a clearing code and the UK a sort code.

Yes, you can pay by cash in multiple currencies.

Yes. We have multicurrency accounts available.

No, this is not possible.

Once you have logged in, you will be further instructed about where you can transfer the funds.

Every false transaction requires the relevant fee associated with the transaction. The same fee deduction applies if the payment is refused by an error made by the user.

Transactions are executed every working day from 09:00 to 18:00. (Depending on the bank clearing time and the bank, money could reach the client’s account on the next business day.)

An EU ID card, EU passport, foreign EU passport with a valid visa or other document verifying permission to enter/live in the EU.