We are here to help

We are glad to answer all your questions personally in one of our offices, but if you prefer to have your questions answered online, please browse through some of the frequent topics.

We take fraud very seriously and our compliance measures require that you show up in person so we can identify you. Doing things purely online carries too much risk. Our existing clients praise TavexWise’s dedication to honesty and transparent currency exchange.

Business accounts need a valid ID, proof of residency and a transcript from the Companies Registry. We take fraud very seriously and our compliance measures require that you show up in person so we can identify you.

Business clients and private persons all over the world can register an account. There are some exceptions. Should you need further assistance or clarification, please contact us.

Contact us via our website or contact the country manager.

Restore it via our website or contact us via phone, email or in person.

You need to log in to your account and change them in the settings menu.

You can transfer money virtually to every corner of the world. There are some exceptions based on what kind of transfer you wish to make. Should you need further assistance, do not hesitate to contact our country manager.

Yes, unfortunately. We depend on the current banking system which charges TavexWise. The positive aspect is that we do not charge even higher fees. They are as low as possible for you.

IBAN stands for International Bank Account Number and is a number attached to all accounts in EU countries plus Norway, Switzerland, Liechtenstein and Hungary. The IBAN is made up of a code that identifies the country where the account is held, the account holder’s bank, and the account number itself. The IBAN makes it easier and faster to process cross-border payments.

A BIC (Bank Identifier Code) identifies the beneficiary’s bank quickly and easily.