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    When is the service available?

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  • During office opening times (Mon-Fri 9-21 and Sat 9-18).

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    What identification is needed to send a money transfer from an agent location?

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  • Note: the identity document should be an original with a valid date. Foreign identity documents must be translated and notarised.

    1. Passport (not an emergency passport)
    2. Norwegian bank card with photograph.
    3. National ID cards issued in some EU countries.
    4. Norwegian driver’s licence – Not driving licences of an older date (green licence).
    5. Nordic licence of EU / EEA standard
    6. Ministry of Defence ID card (from 2004)
    7. Norwegian Immigration Pass (Blue passport)
    8. Norwegian Refugee travel document (Green passport)

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    What do I need to send money from an agent location?

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  • An EU ID card, EU passport, abroad EU passport with a valid visa or other document verifying permission to enter/live in the EU. With larger sums, we might ask for additional documentation (e.g. origin of assets).

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    How long does it take to send the money from an agent location?

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  • Approximately 5 minutes

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