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When is the service available?

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Service is available during our office working hours, which are as follows: All offices in Sofia, Varna and Burgas are open every day from 10.00 to 22.00; Plovdiv: Monday to Friday from 08.30 to 20.00 Saturday to Sunday from 09.30 to 20.00.

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What identification is needed to send a money transfer from an agent location?

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- For Bulgarian citizens – an ID card
- For foreign citizens with temporary or permanent residence in Bulgaria – national passport + permanent or temporary residence document
- For foreign citizens (tourists, etc) – national passport
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How much money can I send from an agent location?

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There is no limit. For amounts over BGN 10,000, you need to fill in a declaration of origin of the money you send.

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How long does it take to send the money from an agent location?

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Around 5 minutes.

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